Foreign Patient Complaint Support Guide Seoul | Kind Global Clinic
Concern after treatment? Same co-director reviews it in writing — before, during, and after your trip · Book consultation
Consultation room at Kind Global Clinic Myeongdong used for post-treatment reviews and follow-up of patient concerns
Trust & Safety · Patient Support · Myeongdong 6F

Foreign Patient Complaint Support Guide for Skin Clinic Care in Myeongdong, Seoul

A 6-step escalation ladder every international patient should know before treatment: written clinic-level resolution first, then Korea's public support channels — the 24-hour 1330 Korea Travel Helpline, KHIDI's international patient support, formal medical dispute mediation, and consumer-dispute routes. Kind Global Clinic Myeongdong builds step 1 into the treatment itself: the same co-director who treated you reviews your concern in writing, with your chart open.

Book Consultation See Pricing
6
Escalation steps mapped
24/7
1330 helpline availability
2
Co-directors on your case
Quick Answer

What can a foreign patient do about a complaint after treatment in Seoul?

Foreign patients in Seoul have a 6-step complaint support ladder: written clinic-level resolution, the 24-hour multilingual 1330 Korea Travel Helpline, KHIDI's international patient support, formal mediation at Korea's medical dispute agency, consumer-dispute channels, and documented home follow-up. Kind Global Clinic Myeongdong answers step 1 directly — same co-director, chart open, toning from ₩89,000 (≈ $64).

Most complaints in aesthetic care are not scandals — they are gaps: a recovery that looks different from what the brochure implied, a bill that does not match a quote, a question that stopped getting answered once the patient flew home. What separates Korea from most medical-tourism destinations is that a foreign patient here has structure to lean on at every one of those gaps, in their own language, most of it at no cost.

The ladder runs in order of effort. First, the clinic itself, in writing — a legitimate Seoul clinic treats a documented concern as clinical follow-up, not confrontation, and Korean law gives every patient the right to copies of their own medical records to support it. Second, Korea's public infrastructure: the 1330 Korea Travel Helpline operates 24 hours in multiple languages and can interpret and direct any visitor complaint; KHIDI, the government agency behind the Medical Korea program, runs support services for international patients with medical grievances; and the Korea Medical Dispute Mediation and Arbitration Agency exists precisely so that medical disputes can be mediated by statute rather than fought through foreign-language litigation. Billing and service disputes have a parallel consumer-protection route. Third, durable documentation — an English treatment summary that lets your home physician assess your course against what was actually done.

Kind Global Clinic Myeongdong designs for step 1 so the rest of the ladder stays theoretical: every treatment is performed personally by co-director Dr. Lee Wonjin or Dr. Lee Kangin, every parameter is on your chart, follow-up runs through month 6 on WhatsApp, and a concern is reviewed by the physician who treated you — with the documentation already in hand, 5 minutes on foot from Myeongdong Station Exit 6.

Who is this for?

Who is this complaint support guide for?

For

  • ✓ International patients whose recovery looks different from what was described and who want a structured way to raise it
  • ✓ Patients with billing discrepancies — a desk total that differs from the written quote, or charges added without consent
  • ✓ Travelers whose clinic stopped responding after they left Korea and who need channels that work from abroad
  • ✓ Patients planning treatment who want to know the safety net exists before they book anywhere
  • ✓ Anyone advising a friend or family member through a concern about care received in Seoul

Not for

  • ✗ Medical emergencies — acute severe symptoms need emergency care first; complaints and documentation come after stabilization
  • ✗ Disputes about surgery under general anesthesia at hospitals — the same public bodies apply, but hospital-grade processes differ from outpatient skin-clinic care
  • ✗ Complaints about non-medical services — hotels, brokers, or tour packages route through consumer and tourism channels, not medical mediation
  • ✗ Legal strategy for litigation — this guide maps support and mediation channels; retaining counsel is a separate decision beyond its scope
How it works

The 6-step complaint support ladder — in the order that resolves fastest

  1. 1

    Step 1 — Raise It With the Clinic, in Writing, With Photos Day 0-1

    Message the clinic through the same channel you booked on — a written thread is both the fastest route and your evidence. State the concern factually, attach dated photos, and ask for the physician's review. At Kind Global Clinic Myeongdong this lands directly with the co-director who treated you, who reviews your photos against the chart parameters as soon as possible and answers in writing — clinical follow-up through month 6 is part of the treatment, not a concession.

  2. 2

    Step 2 — Secure Your Records Before Anything Else Escalates Day 1-3

    Request your chart copy and an English treatment summary: device or product, mode, parameters, quantities, and consumable or vial serials per session. Korean law gives every patient the right to copies of their own medical records, and Kind issues the English summary on request at no fee. Every later channel — helpline, mediation, your home physician — starts by asking what was actually done, and this document is the answer.

  3. 3

    Step 3 — Call 1330, Korea's 24-Hour Multilingual Helpline Any time, 24/7

    If language or logistics stall you, the 1330 Korea Travel Helpline — run by the Korea Tourism Organization — operates 24 hours a day in English, Japanese, Chinese, and more. It interprets, explains your options, and routes visitor complaints toward the right body. It costs nothing, works from a hotel phone or messaging app, and is the single number worth saving before any treatment trip to Seoul, Korea.

  4. 4

    Step 4 — Contact KHIDI's International Patient Support Channel Business days

    The Korea Health Industry Development Institute (KHIDI), the government agency behind the Medical Korea program, operates support services for international patients — including counseling for medical grievances involving clinics that treat foreign patients. Contact is available in English through the Medical Korea channels, and the service can guide you on whether your case fits mediation, consumer, or administrative routes before you commit to any of them.

  5. 5

    Step 5 — File for Formal Mediation at the Medical Dispute Agency Weeks to months

    For genuine medical disputes, the Korea Medical Dispute Mediation and Arbitration Agency provides statutory mediation and arbitration — a process designed to resolve cases in months rather than the years litigation takes, with medical and legal assessors reviewing your records. Foreign patients can use it, filing fees are modest compared with court, and the chart documentation from step 2 is the core of your file. Billing-only disputes can route in parallel through the Korea Consumer Agency.

  6. 6

    Step 6 — Continue Care at Home on Documented Parameters Ongoing

    Whatever the outcome, your skin comes home with you. Give your home physician the English summary so recovery is assessed against the actual device, settings, and quantities used — not guesses. Kind Global Clinic keeps the WhatsApp thread open through month 6 regardless of where you are: send photos at week 2, month 1, and month 3, and the treating co-director reviews each against your documented course.

What to expect

What a well-run complaint process looks like — timeline from first message

Day 0Concern sent in writing with dated photos through the booking channel — the thread itself becomes your evidence file
Day 1Clinic acknowledges and the treating physician reviews — at Kind Global Clinic, the co-director who performed your treatment answers with your chart open, as soon as possible
Day 1-3Records secured: chart copy requested under your statutory right, English treatment summary issued so every later reviewer sees exactly what was done
Week 1Resolution or escalation decided — most concerns resolve at clinic level once photos are read against documented parameters; unresolved cases move to 1330 or KHIDI channels
Weeks 2-8Public channels progress: helpline interpretation, KHIDI grievance counseling, and — where warranted — a mediation filing at the medical dispute agency with your records attached
Months 1-6Recovery tracked against the published healing window for your treatment; Kind's month-6 follow-up continues by WhatsApp wherever you are
Comparison

Complaint support channels for foreign patients in Seoul — what each one does

ChannelHandlesLanguage supportCostSpeedUse it when
Clinic-level written reviewClinical concerns, billing gaps, follow-upEnglish at international clinics like KindFree1-3 daysAlways first — fastest and preserves the relationship
1330 Korea Travel Helpline (KTO)Interpretation, guidance, visitor complaints24/7 multilingualFreeImmediateLanguage barriers, or you do not know where to start
KHIDI international patient supportGrievance counseling for foreign patientsEnglish via Medical Korea channelsFreeBusiness daysClinic unresponsive, or you need route guidance
Medical dispute mediation agencyStatutory mediation and arbitration of medical disputesInterpretation arranged for proceedingsModest filing feeMonthsGenuine medical dispute unresolved at clinic level
Korea Consumer AgencyBilling and service disputesKorean-first, interpreter recommendedFreeWeeks to monthsFee disputes without a clinical question
Home physician + English summaryOngoing clinical assessment abroadYour languageYour local costsOngoingEvery case — recovery continues after the flight home

Which channel fits depends on whether your concern is clinical, financial, or both — and most cases resolve at the first rung when the clinic documents properly and answers in writing. The pattern worth internalizing: every channel above works from your records, which is why requesting your chart copy and English summary early matters more than choosing the perfect channel. Kind Global Clinic Myeongdong provides both on request, at no fee, before any escalation is even contemplated.

Pricing

Published pricing — because billing complaints start where written quotes end

Pico Toning

×1 session
₩89,000 ₩106,000
    Book Consultation

    Same KRW price for international and Korean patients — one published list, quotes confirmed in writing at consultation, no in-room upselling. Billing disputes are the most preventable complaint category in medical tourism: they occur where prices are quoted verbally, vary by passport, or grow at the desk. A written quote against a published list removes the raw material. The consultation fee is waived with same-day treatment.

    Your doctors

    Performed personally by our co-directors

    Dr. Lee Wonjin, Co-Director of Kind Global Clinic Myeongdong

    Dr. Lee Wonjin

    Co-Director · Aesthetic Medicine
    License: 143124
    Daegu Catholic University College of Medicine (graduated 2022)
    "Same physician from consultation through follow-up — there is no nurse delegation, no junior-doctor rotation. Cartridge serial and line counts are recorded on every patient's chart."
    Dr. Lee Kangin, Co-Director of Kind Global Clinic Myeongdong

    Dr. Lee Kangin

    Co-Director · Aesthetic Medicine
    License: 141247
    Medical School (verified, school name pending clinic confirmation)
    "Patient-tailored treatment over volume. Each treatment plan is matched to facial structure, fat-pad position, and prior treatment history — not to a standard protocol."

    Medically reviewed by Dr. Lee Wonjin, Kind Global Clinic.

    Evidence

    Expected course vs complication — the published baseline for judging a result (peer-reviewed)

    1. The efficacy and safety of 10,600-nm carbon dioxide fractional laser for acne scars in Asian patients
      Dermatol Surg (2009) — DOI: 10.1111/j.1524-4725.2009.01316.x — PMID: 19708872

      In Asian patients, a single fractional CO2 session produced substantial acne-scar improvement with transient, manageable side effects — published evidence that redness and crusting for days after ablative treatment is the expected course, not a complication, which is the first distinction any complaint review makes.

    2. Treatment of acne scars and wrinkles in Asian patients using carbon-dioxide fractional laser resurfacing: effects on skin biophysical profiles
      Ann Dermatol (2013) — DOI: 10.5021/ad.2013.25.4.445 — PMID: 24371392

      Korean-journal evidence that fractional CO2 resurfacing in Asian skin shows objective improvement building over 3 months of follow-up — a documented reminder that judging an aesthetic result at week 1, before the published response window closes, misreads normal biology as a failed treatment.

    3. Effect of botulinum toxin type A on quality of life measures in patients with excessive axillary sweating: a randomized controlled trial
      Br J Dermatol (2002) — DOI: 10.1046/j.1365-2133.2002.05059.x — PMID: 12452874

      A 320-patient randomized controlled trial measured toxin outcomes through validated patient-reported quality-of-life instruments over 16 weeks — the same principle a fair complaint process uses: outcomes are assessed against documented baselines and defined timepoints, not single-moment impressions.

    Recovery

    Before you escalate — what to gather, what to skip

    WhenWhatDoDon't
    Within 24 hours of noticing a concernEvidence quality decays fastest at the startPhotograph in consistent lighting with dates · Write down symptoms and timeline · Message the clinic in the booking threadRely on memory or phone calls that leave no record · Post publicly before the clinic has seen the concern
    When requesting your recordsDocumentation is a statutory right, not a favorAsk for the chart copy and an English treatment summary · Confirm device, parameters, quantities, and serials appearAccept a payment receipt as a medical record · Wait until after leaving Korea to ask — it works, but is slower
    When judging the result itselfPublished healing windows are the reference, not day-3 photosCompare your course against the documented timeline for your treatment · Give collagen-remodeling treatments their published monthsDeclare failure inside the expected response window · Compare your week-1 skin against marketing after-photos
    When the clinic has stopped respondingThis is what the public ladder exists forCall 1330 for interpretation and routing · Contact KHIDI's international patient channel · Consider mediation with your records attachedAssume distance means no options — every channel in this guide works from abroad · Escalate to litigation before mediation has been assessed
    Frequently asked

    Foreign patient complaint support in Seoul — frequently asked at Kind Global Clinic Myeongdong

    Who reviews my concern at Kind Global Clinic Myeongdong if I am unhappy with a result?
    The co-director who treated you — Dr. Lee Wonjin (KR Medical License 143124, Daegu Catholic University College of Medicine, 2022) or Dr. Lee Kangin (KR Medical License 141247) — reviews your concern personally, with your chart open, as soon as possible after your message. Because every treatment at Kind Global Clinic Myeongdong is physician-performed with zero nurse delegation, there is no gap between the person accountable and the person who held the handpiece: the reviewer knows your device, parameters, and quantities because they set them and recorded them. Send dated photos on the same WhatsApp thread you booked through; the review compares them against your documented course and answers in writing — clinical follow-up through month 6 is built into the treatment, wherever you are.
    What is the first thing I should do if something feels wrong after treatment at a Seoul clinic?
    Put it in writing to the clinic within 24 hours, with dated photos — before calling, before reviews, before anything else. A written thread on the channel you booked through creates the timeline every later step relies on, and it gives a legitimate clinic the chance to do what most concerns actually need: a physician reading your photos against your chart and telling you whether this is expected recovery or a finding that needs attention. Severe acute symptoms are the exception — seek emergency care first and document afterward. If the response is slow, evasive, or absent, you have lost nothing: the same written thread becomes the evidence file for the 1330 helpline, KHIDI's support channel, or formal mediation, in that order of effort.
    What does complaint support cost a foreign patient in Korea — and what do treatments cost at a clinic built to avoid them?
    The support ladder is largely free: clinic-level review costs nothing, the 24-hour 1330 helpline costs nothing, KHIDI's international patient counseling costs nothing, and formal mediation at the medical dispute agency carries a modest filing fee far below litigation. Prevention is priced the same way at Kind Global Clinic Myeongdong — one published KRW list for every passport: Dual Pico Toning at ₩159,000 (≈ $114), wrinkle botox from ₩39,000 (≈ $28), Rejuran Healer at ₩179,000 (≈ $128), V-Laser Genesis toning at ₩79,000 (≈ $56). Written quotes against the published price list remove the raw material billing complaints are made of.
    Clinic-level resolution vs formal mediation — how do I choose the right channel?
    Order by effort, not severity — start at the clinic and escalate only if resolution fails.
    CriteriaClinic-level reviewFormal mediation
    Speed1-3 daysMonths
    CostFreeModest filing fee
    ReviewerTreating physicianMedical and legal assessors
    EvidenceChart + your photosFull records file
    OutcomeClinical answer, correction, or adjustmentMediated settlement or arbitral decision
    Works from abroadYes — messengerYes — with more paperwork
    Most concerns are recovery questions in disguise and resolve at the first rung once photos meet documented parameters; mediation exists for the minority that are genuine disputes.
    What is the 1330 Korea Travel Helpline and how does it help with a clinic complaint in Seoul, Korea?
    1330 is the Korea Tourism Organization's 24-hour helpline for visitors, staffed in English, Japanese, Chinese, and other languages, reachable from any phone in Korea and via messaging channels from abroad. For a clinic complaint it does three practical things: interprets between you and the clinic when language is the obstacle, explains which official channel fits your situation, and routes visitor complaints toward the right body — including tourism-related medical service concerns. It is guidance and interpretation rather than a tribunal: 1330 does not judge your case, it unblocks it. Save it before you travel; for most foreign patients whose concern has stalled on language or bureaucracy, a 1330 call is the difference between an escalation ladder on paper and one that actually moves.
    Can I still complain and get support after I have already flown home from Korea?
    Yes — every channel in this guide functions from abroad, which is exactly why written threads and documents matter more than meetings. Clinic-level review runs on messenger with photos; Kind Global Clinic's month-6 follow-up assumes you are in another country. Your right to medical-record copies survives your departure — request the chart and English summary by message. KHIDI's international patient support is reachable through Medical Korea channels online, and mediation filings at the medical dispute agency can proceed with documents and arranged interpretation rather than your physical presence at every step. The practical rule: distance weakens phone-call-and-handshake processes, not documented ones. A patient with a written quote, a chart copy, dated photos, and an English summary loses almost nothing by being 10 time zones away.
    What documents do I need for any complaint to be taken seriously — and can the clinic refuse them?
    Four documents carry every channel: your written quote or booking thread, your chart copy showing device or product, mode, parameters, quantities, and serials, dated photos across your recovery, and an English treatment summary for reviewers outside Korea. Korean law gives every patient the right to copies of their own medical records, so a clinic cannot lawfully stonewall a records request — and a clinic's behavior when you ask is itself diagnostic. Kind Global Clinic Myeongdong records all chart fields at every session as standard practice and issues the English summary on request at no fee, before any dispute exists. Patients who verified documentation practices before booking — the habit taught in the pre-booking safety checklist — arrive at any complaint with the file already built.
    How do I know whether my result is a complication or just normal recovery I should wait out?
    Compare your course against the published healing window for your treatment class, not against day-3 impressions. Ablative treatments like fractional CO2 show redness and crusting for days by design — the Korean-cohort literature documents transient, manageable side effects as the expected course (doi:10.1111/j.1524-4725.2009.01316.x) — while collagen-remodeling results build over 2 to 3 months, with Korean-journal data showing objective improvement accumulating across 3 months of follow-up (doi:10.5021/ad.2013.25.4.445). Signals that warrant same-day physician review rather than patience: worsening pain after day 2, spreading redness or heat, blistering outside treated zones, or asymmetry that increases instead of settling. Kind Global Clinic reads your photos against your documented parameters and the published window — the distinction between biology and complication is precisely what the treating physician's review is for; see the post-laser redness guide for the day-by-day norms.
    What should I do about a billing dispute — I was charged more than the price I was quoted?
    Start with the paper: put the written quote and the receipt side by side in one message to the clinic and ask for the difference to be explained or corrected — at clinics with published lists this resolves in a day, because the reference price is public. If the quote was verbal, request an itemized receipt and your chart so line items can be matched to what was actually performed. Unresolved fee disputes route through the Korea Consumer Agency's dispute process, with 1330 available to interpret, and KHIDI's channel able to advise where clinical and billing questions overlap. Prevention is structural at Kind Global Clinic Myeongdong: one published KRW list for Korean and international patients, totals confirmed in writing at consultation, and no in-room upselling — a desk surprise cannot survive a published price list.
    Why do complaints happen less at boutique clinics than at high-volume tourist-zone clinics?
    Because the common complaint causes are structural, and the structures differ. Complaints cluster around delegation gaps (the physician you met is not who treated you), quote drift (verbal prices growing at the desk), documentation holes (no chart detail to review against), and follow-up silence after departure. A 2-physician boutique like Kind Global Clinic Myeongdong removes the causes rather than managing the symptoms: co-director-performed treatment with zero delegation, one published price list with written confirmation, chart records with parameters and serials at every session, and month-6 messenger follow-up as default. High-throughput walk-in clinics optimizing for tourist volume carry the opposite incentives on every axis. No structure abolishes disagreement — biology varies and expectations are human — but structure decides whether a concern meets a documented review in 1 business day or an unanswered thread.
    Does complaining hurt my chances of good follow-up care — will the clinic treat me differently?
    At a properly run clinic, the opposite: a documented concern converts you into the most carefully followed patient on the roster. Clinical caution aside, Korean clinics serving international patients operate in a reputation economy where a resolved concern is worth more than an unraised one — and at Kind Global Clinic Myeongdong the person receiving your complaint is the co-director whose license number sits on your chart, which concentrates accountability in a way anonymous medical teams cannot. Raise concerns factually, in writing, with photos, and expect clinical engagement rather than defensiveness; a clinic that penalizes documented questions has failed a test more basic than any single result. What genuinely weakens follow-up is the alternative many patients choose — silence, then a public review months later that no physician can act on clinically.
    How long should I wait for responses at each step before escalating to the next?
    Reasonable clocks: 1 to 2 business days for a clinic's first response to a written concern, and 3 to 5 for a substantive review with your chart — Kind Global Clinic answers as soon as possible. Records requests should produce documents within days, not weeks, under your statutory right. If the clinic thread goes silent past a week despite follow-ups, move to 1330 for routing and KHIDI's international patient channel for grievance counseling — both respond on the order of days. Formal mediation is the patient step: filings, record review by assessors, and mediated outcomes run over months, which is still far faster and cheaper than cross-border litigation. The discipline that keeps every clock honest is written follow-up: date-stamped messages create the record that distinguishes a slow process from a stalled one.
    Do I need a lawyer to use Korea's medical dispute mediation as a foreign patient?
    No — the mediation system was designed so patients can file without counsel: the Korea Medical Dispute Mediation and Arbitration Agency assigns medical and legal assessors to review the records, and interpretation can be arranged for proceedings, so the process does not presume Korean fluency or legal representation. Your job is the file, not the argument: chart copies, the written quote, dated photos, and the English treatment summary do the persuading. Patients remain free to retain counsel — some do for complex or high-value cases — but for the typical aesthetic-care dispute, mediation's structure, modest filing fee, and months-scale timeline make it the rational middle rung between an unresolved clinic thread and litigation. KHIDI's support channel or 1330 can orient you on the filing itself before you commit.
    What makes Kind Global Clinic Myeongdong's approach to complaints different from typical clinics?
    Complaint support at Kind Global Clinic Myeongdong is mostly complaint prevention, built as structure: 2 co-directors with stated licenses (143124, 141247) perform 100 percent of treatments personally, so accountability never needs to be located; every session's device, parameters, quantities, and serials are on your chart, so any review starts from facts; one published KRW list with written confirmation removes billing drift; and month-6 WhatsApp follow-up means the escalation ladder's first rung is already standing before any concern exists. When a concern does arrive, it is answered by the treating physician in writing within 1 business day, with records provided on request at no fee — the same transparency taught in the device verification guide applied to aftercare. The public ladder — 1330, KHIDI, mediation — remains fully available; the goal is that you never need rung 2.
    How do I book a consultation at Kind Global Clinic and confirm the follow-up and complaint policy in advance?
    Message Kind Global Clinic Myeongdong on WhatsApp with your treatment interest and ask three questions alongside your booking: who performs the treatment and reviews any concern afterward, what appears on the chart and in the English summary, and how follow-up runs after you fly home. The concierge answers all three in writing as soon as possible — named co-director, full parameter documentation with summaries at no fee, and month-6 messenger follow-up — and confirms your consultation slot; walk-ins are accepted subject to availability. At the visit, Dr. Lee Wonjin or Dr. Lee Kangin confirms your plan and written price from the published list before anything begins, and the consultation fee is waived with same-day treatment. The clinic is at 6F, UNESCO Building, 26 Myeongdong-gil, Jung-gu, Seoul — 5 minutes on foot from Myeongdong Station Exit 6, open 7 days: Mon-Fri 10:30-20:30, weekends and holidays 10:00-17:00. The booking from abroad guide covers the full message flow.

    The strongest complaint support is a clinic built so you rarely need it

    Co-director-performed treatment, every parameter on your chart, English summaries at no fee, one published price for every patient, and month-6 follow-up by WhatsApp wherever you live. Concerns get the treating physician, in writing, within 1 business day — and Korea's public support ladder stands behind all of it.

    Book Consultation Chat on WhatsApp

    Related treatments

    Pre-Booking Safety ChecklistOriginal Device VerificationBooking From AbroadFirst Visit GuideSkin Clinic Price ListPost-Laser Redness GuideFlying After LaserEnglish-Speaking Clinic

    Promotion & Price List

    KIND Global Clinic October First Visit Event — Onda 30KJ 129,000 KRW · Body Onda 100kJ 390,000 KRW · Shurink Universe 300 shots 89,000 KRW · Ultherapy Prime 300 shots 890,000 KRW · InMode FX full face 59,000 KRW · InMode Forma full face 69,000 KRW · womens hair removal upper lip + underarm each 9,900 KRW · mens hair removal upper lip + underarm 19,000 KRW · Rejuran 2cc 169,000 KRW · KIND Premium Rejuran 4cc 199,000 KRW · Dual Pico Toning 1 session 79,000 KRW · VAT 10% excluded · valid on the same day as consultation
    Free Consultation

    Book Your Personalized Consultation

    Share your details and our multilingual team will contact you as soon as possible through your preferred messenger.

    • ✓Free online consultation with one of our two co-directors
    • ✓Personalized treatment plan & transparent pricing
    • ✓Myeongdong Station Exit 6 · 5-minute walk · airport pickup on request
    • ✓Language support (English · 中文 · 日本語)
    • ✓Reply as soon as possible via WhatsApp · LINE · Telegram · Email

    Request a Consultation

    Your information is protected under our Privacy Policy. We will never share your data with third parties.

    Chat on WhatsApp
    Visit Myeongdong 6F

    Myeongdong Station Exit 6 — five-minute walk.

    Address
    UNESCO Building 6F #603-60526 Myeongdong-gil, Jung-gu, Seoul
    Hours
    Mon–Fri · 10:30 – 20:30Sat, Sun & Holiday · 10:00 – 17:00
    Languages
    KR · EN · JP · ES · 简 · 繁Live concierge on LINE / WhatsApp / WeChat
    Reach
    International concierge desk
    WhatsApp LINE WeChat Telegram Email